“I wanted to thank you personally for the wonderful customer service that you gave us throughout this whole building process. You and your company have terrific customer service from the moment we stepped into the showroom and chose our fireplace, scheduling times, building the frame, installing the fireplace, and setting up the fireplace.
We appreciate you working with us as problems arrived to make this experience as smooth as possible. Also, we greatly appreciate Billy throughout this process too. It was nice for the same guy to do our whole project. He is extremely friendly, courteous and prompt; therefore, makes him a valuable asset to your company. Thank you again very much.
P.S. I wanted to share with you a picture of the finished product. We love it and it looks AMAZING!”